I bought an item
See dispatch timing, Australia-wide delivery, tracking, signature requests and what to do if there is a delivery concern.
Buyer shipping information →Luxury Shipping Australia
Tracked Luxury Delivery Across Australia
Effective date: 20/09/2026
Every Australian buyer parcel includes tracking and a signature is requested. Choose a secure delivery address and follow the tracking closely. For buyer items priced at AUD $1,000 or less, Luxury Reborn pays for eligible shipping cover. For items priced above AUD $1,000, cover is optional at the cost of the buyer. Contact Luxury Reborn before payment to confirm available cover, its limits and price for the exact item. Carrier conditions apply. Choosing not to buy cover does not remove rights that cannot lawfully be excluded. Find dispatch estimates, selected international delivery information, or the correct steps for sending an approved designer item to Luxury Reborn.
Australia WideMetro, regional and remote delivery
Buyer Shipping CoverIncluded for items up to AUD $1,000; optional above
Tracking IncludedSignature requested for Australian buyer delivery
Clear SupportTracking and delivery help when needed
Find the Right Information
Buying, selling or ordering internationally?
Luxury shipping involves different journeys. Choose the one that matches what you are doing so the responsibility, tracking and next steps are clear.
I am sending an item to sell
Accept an available selling option and the item-specific fee confirmation, then wait for the written address, packing and shipping instructions.
Seller shipping information →I am outside Australia
Selected international delivery may be available. Shipping cost, delivery time and customs obligations depend on the destination.
International information →Buyer Orders
How your pre-owned luxury order reaches you
Each order is prepared for secure delivery after payment has cleared and the item is ready for dispatch.
Order confirmed
Your order is confirmed after payment clears. Payment-plan purchases ship only after the full balance has cleared.
Item prepared
The item and listed inclusions are checked before protective packaging is completed.
Tracking sent
Allow one business day for handling after payment clears. Australian buyer orders normally ship via Australia Post Express Post. Tracking is sent to the email used at checkout.
Signature request
Tracking is included for Australian orders and a signature is requested. Luxury Reborn funds eligible cover for buyer items priced at AUD $1,000 or less. Above AUD $1,000, cover is optional at the cost of the buyer and must be agreed before payment. International tracking and service requirements are confirmed for the destination.
Carrier Cover
What shipping cover may include
Shipping cover is subject to the courier service used for the exact parcel. It is not a promise that a courier will approve or pay a claim. The courier assesses eligibility, value, packing, evidence, exclusions and the cause of loss or damage. Your legal rights are not limited by these carrier processes.
Australia Post
Extra Cover and Transit Cover are different
Eligible manufactured jewellery can be sent using Australia Post Extra Cover; it is not the same as bullion. Extra Cover is available with eligible retail, MyPost and MyPost Business parcel services up to AUD $5,000, subject to the item, service, destination, packing and evidence requirements.
Bullion is excluded from Extra Cover. eParcel Contract parcels use separate Transit Cover with different eligibility rules. Luxury Reborn selects suitable cover for the exact item and service; the carrier assesses any claim under its current terms. Keep proof of value and lodgement.
Australia Post Extra Cover and exclusions
Australia Post eParcel Transit Cover
TNT
Extended Warranty has restricted goods
TNT calls its additional carrier protection Extended Warranty. Its published terms cover eligible physical loss or damage only, subject to the selected limit, evidence, packing, exclusions and claim assessment. Consequential loss is excluded and payment is not guaranteed.
TNT currently lists second hand items, items not in original packaging, jewellery, watches, antiques, art, household items and personal items as restricted. Luxury Reborn cannot rely on TNT Extended Warranty for a pre owned item unless TNT confirms acceptance for the exact consignment.
TNT Extended Warranty terms
TNT restricted goods list
For the exact parcel: Luxury Reborn chooses the courier and any eligible carrier cover after checking the item, destination and current courier requirements. Keep the parcel and every part of its packaging if a delivery concern occurs.
Australia-Wide Delivery
What Australian buyers can expect
Estimated delivery is two to four business days overall after payment clears. This includes one business day for handling and one to three business days with Australia Post Express Post. Regional and remote destinations may take longer. Weekends, public holidays and carrier disruptions can affect timing; estimates are not guarantees.
After cleared payment, subject to any order checks or payment-plan completion.
Free tracked shipping Australia wide is included for buyer orders. Tracking is included and a signature is requested.
Includes handling and Australia Post Express Post delivery after cleared payment. Regional and remote destinations may take longer.
Tracking is included and a signature is requested for Australian buyer orders. Choose a secure delivery address and follow the tracking closely.
Delivery estimates are not guarantees. Use the tracking link for the carrier’s latest estimate. Contact Luxury Reborn if tracking has not updated for an unusual period or the delivery status does not match what occurred.
Prepared for Luxury Delivery
Protection before the parcel leaves us
Pre-owned luxury pieces can include structured bags, delicate leather, watch boxes, jewellery cases and removable inclusions. The order is checked against its listing and packed to reduce movement and pressure in transit.
Item & inclusions
The item is matched to the order with the listed strap, box, dust bag, spare links or other inclusions.
Protective packing
Materials are selected for the item’s shape, surface and vulnerable areas before it enters the outer parcel.
Delivery details
The checkout address is used. Please check the recipient, unit number, postcode and contact details before ordering.
Tracking & signature request
Tracking is included for Australian orders and a signature is requested. Choose a secure delivery address and follow the tracking closely. International service requirements are confirmed for the destination.
Before You Order
Check the delivery address carefully
High-value orders need accurate delivery details. Use an address where the recipient can safely receive and sign for the parcel.
- Check the name, street or unit number, suburb, state and postcode.
- Use an email address and phone number you actively monitor.
- For card, PayPal, Afterpay and Klarna, the billing and delivery addresses may differ, but each must be accurate.
- Luxury Reborn ships only to the delivery address recorded on the approved card or provider payment.
- That delivery address cannot be changed or redirected after payment. Contact Luxury Reborn before carrier acceptance to request cancellation and place a new order.
- An approved buyer cancellation has an AUD $25 administration charge plus any payment-provider fee not refunded to Luxury Reborn.
Do not request an address change through a carrier. For Direct Bank Transfer or the LR Payment Plan, contact Luxury Reborn immediately before dispatch if the submitted address is incorrect.
Instant Payout & Consignment
Sending an approved designer item to Luxury Reborn
Standard return shipping is included in the agreed AUD $100 early withdrawal fee for an active Consignment withdrawn within its initial 90-day term. Australian seller shipping contributions for other eligible outcomes are capped at actual costs up to AUD $40: successful Instant Payout inbound postage, inbound postage paid with a completed Consignment payout, or standard return postage for an unsold item after the initial term. Original inbound postage is not reimbursed when an unsold item is returned. New Zealand inbound and other return shipping are quoted separately and agreed before shipment. Optional shipping cover is separate. See the seller shipping terms for the conditions.
Do not send an item after submitting the quote form alone. First accept an available selling option and the item-specific fee confirmation, then wait for the written shipping instructions.
- Use only the delivery address and packing guidance provided after acceptance.
- We reimburse shipping to us under the agreed seller shipping terms.
- Use the stated tracked service, cover and signature request and keep the lodgement receipt.
- The written instructions state who bears transit responsibility; do not assume that every seller shipment follows the same arrangement.
- If the item is assessed non-authentic, the confirmed AUD $150 or AUD $250 fee includes standard domestic return delivery with tracking, for which a signature is requested. Optional return shipping cover is extra.
- For an inconclusive result, or an accurate-submission commercial decline, Luxury Reborn contributes the actual standard domestic return cost up to AUD $40. This is not a credit; the seller pays any excess and selected return shipping cover.
- If important item information in the submission is inaccurate or omitted and the seller rejects an updated quote, or Luxury Reborn decides not to proceed because of the inaccurate or omitted information, the seller pays the AUD $25 administration fee, any actual inbound delivery paid by Luxury Reborn, actual return delivery and selected return shipping cover.
- Active Consignment withdrawal: Consignments have an initial 90-day listing term, with the start and end dates recorded in your signed item schedule. If you request withdrawal after your item is accepted, authenticated and actively listed but before that initial term ends, an AUD $100 early withdrawal fee per item applies, including standard return shipping to you. No additional standard return postage is charged for that early withdrawal. Any optional shipping cover you choose is separate and must be agreed before booking. No early withdrawal fee applies after the initial 90-day term, if Luxury Reborn ends the consignment, or where applicable law requires a different outcome. Return after the initial term follows the seller shipping terms. An item cannot be withdrawn while an existing buyer reservation or commitment, return, payment dispute or chargeback requires it to remain available. Luxury Reborn will explain the reason for a hold and what must happen before it can be released.
- Photograph the item, inclusions and sealed parcel before it is lodged.
- Send the tracking number to Luxury Reborn and monitor it until signed for.
Before shipment: the written fee confirmation and shipping instructions confirm any postage reimbursement, optional return shipping cover and transit responsibility for the exact item.
Selected International Destinations
International luxury shipping
International delivery is available only to selected destinations. Availability, price and estimated transit time depend on the order and destination and must be shown at checkout or confirmed for the order.
Available
Australia
Australian buyer delivery is available, subject to carrier service for the exact address and any product restriction.
Destination availability is confirmed for your exact item before payment. An individual product may be Australia only because of its material, carrier requirements, fraud risk, value or operational requirements.
Shipping quote
Any applicable international delivery cost is shown at checkout or confirmed for the destination. Contact Luxury Reborn if an option is not available at checkout.
Customs & duties
US import charges are included in the checkout total. Luxury Reborn pays all US import duties, taxes and clearance charges, including any amount above the import allowance in the US shipping charge. US customers will not be asked to pay additional import charges on delivery. Shipping to supported international destinations outside the US is A$110 per order. Standard US shipping is A$85 plus 10% of the product amount after promotions, subject to any item specific rate shown at checkout. US delivery and import fees are combined in one shipping charge. Contact us for an accurate shipping rate. Recipients in other international destinations remain responsible for applicable local duties, taxes and clearance charges. Luxury Reborn declares the item and value accurately and does not mark commercial orders as gifts.
Time & tracking
Tracking, signature and local-carrier requirements are confirmed for the destination. Customs processing and carrier delays can extend delivery, and international estimates are not guaranteed.
Delivery Support
If something does not look right
Keep the parcel, label and packaging until you have checked the item and all listed inclusions.
Tracking is delayed
Check the latest carrier scan first. If tracking has stopped updating for an unusual period, contact Luxury Reborn with the order number.
Delivery status is incorrect
If tracking says delivered but the parcel was not received, contact the carrier and Luxury Reborn promptly so the delivery can be reviewed.
Shipping FAQs Australia
Luxury delivery questions, answered clearly
Does Luxury Reborn ship across Australia?
Yes. Luxury Reborn provides free tracked shipping to metropolitan, regional and remote addresses across Australia, subject to carrier service availability for the address.
Is shipping free Australia wide?
Yes. Luxury Reborn provides free tracked shipping Australia wide for buyer orders. Tracking is included and a signature is requested. Choose a secure delivery address and follow the tracking closely. Any exception or special delivery requirement is shown or confirmed before the order is completed.
Are Luxury Reborn orders tracked, and is shipping cover available?
Tracking is included for Australian buyer orders and a signature is requested. Choose a secure delivery address and follow the tracking closely. Luxury Reborn funds eligible cover for buyer items priced at AUD $1,000 or less. Above AUD $1,000, cover is optional at the cost of the buyer. Contact Luxury Reborn before payment to confirm available cover, its limits and price for the exact item. Carrier limits, exclusions, evidence requirements and claim assessment apply. Once the covered delivery to you has been completed, that fee is not refunded if you later return the item because you changed your mind. Your legal rights are not affected. Tracking and local service requirements for a selected international order are confirmed for its destination. Keep the parcel and all packaging until the item and listed inclusions have been checked.
How long does delivery take in Australia?
Australian buyer orders are normally delivered within an estimated two to four business days after payment clears, including one business day for handling and one to three business days with Australia Post Express Post. Regional and remote destinations may take longer. Weekends, public holidays and carrier disruptions can affect timing; delivery estimates are not guarantees. Payment-plan purchases ship only after the full balance has cleared.
Do I need to sign for a designer bag, watch or jewellery delivery?
A signature is requested for Australian buyer orders. Choose an address where the parcel can be received securely and monitor the tracking updates. Local service requirements for a selected international order are confirmed for its destination.
When will I receive my tracking number?
Tracking is emailed after the order has been prepared and dispatched. Check the email address used at checkout, including the spam or promotions folder.
Can I change my address after ordering?
For card, PayPal, Afterpay and Klarna orders, Luxury Reborn ships only to the delivery address recorded on the approved payment, and that address cannot be changed or redirected after payment. Contact Luxury Reborn before the carrier accepts the parcel to request cancellation and place a new order with the correct address. An approved buyer cancellation has an AUD $25 administration charge plus any payment-provider fee not refunded to Luxury Reborn. For Direct Bank Transfer or the LR Payment Plan, contact Luxury Reborn immediately before dispatch if the submitted address is incorrect.
Can Luxury Reborn deliver to a PO Box or parcel locker?
Availability depends on the carrier service, parcel value and whether a signature request can be supported. Contact Luxury Reborn before ordering if you need delivery to a PO Box or parcel locker.
What happens if tracking says delivered but I do not have the parcel?
Check with household members or building management, then contact the carrier and Luxury Reborn promptly with the order number and tracking details.
Do you ship pre-owned luxury items internationally?
Selected international delivery may be available. Shipping cost, destination eligibility, estimated time and customs obligations must be shown at checkout or confirmed for the order.
Who pays international duties and taxes?
For US deliveries, all import duties, taxes and clearance charges are included in the checkout total. Luxury Reborn covers these charges, including any amount above the import allowance in the US shipping charge, so there are no additional import charges on delivery. Recipients in other international destinations are responsible for applicable local duties, taxes and clearance charges.
How do I ship a designer bag, watch or jewellery item to Luxury Reborn?
Submit a quote first. If you accept an available selling option, review and accept the item-specific fee confirmation, then wait for Luxury Reborn’s written packing and shipping instructions. Do not send an item before completing those steps.
Do you reimburse shipping to Luxury Reborn?
We reimburse shipping to us under the agreed seller shipping terms. Keep your postage receipt and tracking details.
Who is responsible for an item I send to Luxury Reborn?
Your written fee confirmation and shipping instructions state transit responsibility, the approved service and any required cover. Follow those instructions and keep the tracking and lodgement evidence.
Shop or Sell with Confidence
Secure luxury delivery, wherever you are in Australia
Browse authenticated pre-owned luxury with tracked buyer delivery, or request a quote and receive the correct shipping instructions before sending an item to us.
