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Sell Your Luxury With Us - Get a Free Quote
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Sell Luxury Australia Wide

Sell Designer Bags, Watches, Jewellery & More in Australia

Consign and receive up to 90%

90% payout on qualifying final sale prices of A$4,001 or more. Standard consignment rates apply.

Instant Payout

Payment processed within 24–48 hours after final approval, following receipt, inspection and authentication. Most categories; watches and selected jewellery have individual timeframes.

Submit your item once. Luxury Reborn reviews it and decides whether to offer Instant Payout, Consignment or both options. Review the available option or options before deciding.

Resale Roots Since 2013Formally expanded in 2019
Australia Wide ServiceSupport for sellers nationwide
Instant Payout OptionFollowing receipt and final approval
Personal SupportClear guidance throughout

Instant Payout · Direct sale option

Ready to sell?
Skip waiting for a buyer.

For accepted Instant Payout offers, payment is processed within

24–48hours

After final approval, following receipt, inspection and authentication. Most categories; watches and selected jewellery have individual timeframes. Offer availability depends on your item.

Get My Free Quote

Review your offer before deciding.

GET YOUR FREE QUOTE

Tell Us About Your Item

To help us prepare an accurate quote, provide the brand, model/style, size, colour and current condition. Describe any odour, wear and tear, damage, restoration, recolouring, repairs, alterations or replacement parts. Include the year or approximate age and original inclusions, if known. Tell us if you are unsure of a detail rather than guessing.

Upload the required photos. We’ll review your item and offer Instant Payout, Consignment or both, where suitable.

YOUR SELLING OPTIONS

How Your Quote Works

We review the information and photographs you provide, then prepare the option or options suited to your item.

Compare both selling options below ↓
1 Item Details
View accepted designers
Designers currently accepted
  • Bottega Veneta
  • Breitling
  • Cartier
  • Celine
  • Chanel
  • Chopard
  • Dior
  • Fendi
  • Givenchy
  • Goyard
  • Gucci
  • Hermès
  • Loewe
  • Louis Vuitton
  • Omega
  • Patek Philippe
  • Prada
  • Rolex
  • Saint Laurent
  • TAG Heuer
  • Tiffany & Co.
  • Van Cleef & Arpels
See acceptance by category →

Only the listed designers are accepted.

Choose a category or model, or type your own.
Choose or enter the size, if known.
Enter the year the item was made, if known. An approximate year or range is fine; leave blank if unsure. If you bought the item directly from the brand, you can enter the purchase year instead.
2 Original Inclusions
Box, dust bag, receipt and other inclusions (optional)

Select everything originally supplied with your item.

Serial numbers, date codes and microchipsTick this if the item still has a serial number sticker, date code or embedded microchip.

3 Condition

Any wear, damage, repairs or alterations?

4 Photographs *

To provide a quote, we need clear photos of the front, back, interior (where applicable), serial number/date code or other identifying details (where present), and any wear and tear. Include close-ups of marks, damage and repairs. If an identifying detail is missing or unreadable, tell us in your submission.

Upload the required views using up to 12 JPG, PNG, WebP, HEIC or HEIF images. Maximum 10 MB each and 60 MB combined.

5 Your Details

and

Seller fee acknowledgement

View selected Hermès items ↗ · Read the cost guide ↗

Repairs, restoration and replacement parts: tell us who completed the work, exactly what changed, whether any component, material, finish or identifying detail was altered or replaced. If available, provide records. For designer bags, read how restoration can affect resale value and authentication ↗

Please keep an eye on your inbox after submitting. If you don’t see an email from Luxury Reborn, check your junk or spam folder, as quote correspondence can occasionally be filtered there.

Having trouble submitting the form? Email Us

How It Works

How Selling With Us Works

Selling from Sydney, Melbourne or elsewhere in Australia starts with an online quote. Submit your item once, review the available Instant Payout or Consignment option or options, then decide whether to proceed.

01

Submit Your Item

Complete the form with clear item details and photographs.

02

Receive Your Quote

We normally offer both Instant Payout and Consignment when both suit the item. We may offer only one option after reviewing its value, condition, demand and other assessment factors.

03

Choose Your Option

Reply to confirm the available option you would like to proceed with.

04

Send Your Item

We provide safe packing and tracked shipping guidance, then inspect and authenticate the item after receipt.

05

Get Paid or We Sell

Get paid faster with Instant Payout after final approval. With Consignment, we market and sell the item for you, then process your agreed payout after the completed sale and buyer return period.

Seller Feedback on Google

What Sellers Say

Public Google reviews from customers describing their own Instant Payout or Consignment experience with Luxury Reborn.

Seller · Google review

“…guide you through the selling process easily and offer fair pricing.”

Natalie Hassard Sold via Instant Payout
Seller · Google review

“The process was smooth, communication was excellent.”

Davine Lo Sold via Consignment
Seller · Google review

“I received full payment as quoted.”

Leigh-Anne Pennifold Sold via Instant Payout

View Luxury Reborn’s Google reviews

Selling Options

Instant Payout and Consignment with Luxury Reborn

Luxury Reborn offers both Consignment and Instant Payout. With Consignment, we market and sell your item on your behalf. With Instant Payout, we buy your item directly for an individually assessed net offer. Submit once; we will confirm whether one or both options suit your item.

With Consignment, your payout is the final selling price less the agreed fees. Instant Payout is our offer to buy your item directly. Your personalised quote explains the available options and how much you would receive before you decide.

Instant Payout

Best for a faster, direct sale.

  1. 1
    Send your itemAccept the offer and follow our tracked shipping guidance.
  2. 2
    Inspect & authenticateWe verify its condition, details and authenticity.
  3. 3
    Final approvalWe confirm the approved net amount.
  4. 4
    Get paidPayment is sent directly to your bank.

Most categories are processed within 24–48 hours after final approval. Watches and selected jewellery receive an individual timeframe.

Consignment

Best for a potential higher return.

  1. 1
    Send your itemAccept the Consignment option and follow our shipping guidance.
  2. 2
    Inspect & authenticateWe complete the required item checks.
  3. 3
    We prepare & listPhotography, listing, marketing and buyer enquiries are handled for you.
  4. 4
    Your item sellsLuxury Reborn manages the buyer transaction.
  5. 5
    Get paidYour agreed payout is processed after the completed sale and buyer return period.

We market your item for you

Consign with Luxury Reborn and let us handle the photography, product listing, advertising and buyer enquiries. Your approved piece is showcased on our website to buyers browsing secondhand luxury across Australia, helping people looking for your brand, model or style discover it.

Marketing is included in our consignment service, with no separate advertising charge. You don’t need to create listings, organise promotion or manage buyer messages. We handle the selling process for you.

How long is consignment?

The initial listing term is 90 days, with exact dates in your signed item schedule. After that, you can continue listing at no additional consignment fee, request a return, or ask for a fresh Instant Payout offer.

Can I withdraw my item early?

Yes. Withdrawing an accepted, authenticated and actively listed item within the initial 90 days costs AUD $100 per item, including standard return shipping to you. No early withdrawal fee applies after the initial term, if Luxury Reborn ends the consignment, or where applicable law requires a different outcome.

Return may need to wait until an existing buyer commitment or genuine unresolved return or payment dispute is resolved. See the full early withdrawal terms.

Who pays return postage?

Standard return shipping is included in the AUD $100 early withdrawal fee. For an unsold item returned after the initial term, Luxury Reborn contributes actual standard return postage within Australia up to AUD $40; you pay any excess. Other New Zealand return costs are agreed separately. Optional shipping cover is separate, and original inbound postage is not reimbursed when an unsold item is returned. See the seller shipping terms.

Instant PayoutDirect purchase by Luxury Reborn
ConsignmentWe present and sell it for you
Your quoteBased on your exact item

Selected Authenticated Luxury

What We Accept

We accept a wide range of categories. The directory below lists the exact categories currently considered for each designer.

Designer Bags
Wallets and SLGs
Belts
Silk Scarves and Shawls
Jewellery
Watches
Shoes and Sneakers
Jackets and Ready to Wear
Selected Bag Charms

Accepted Designers by Category

Final acceptance is confirmed after review of the model, age, condition, authenticity and current demand.
Bottega VenetaDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
BreitlingWatches
CartierJewellery, Watches
CelineDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
ChanelDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
ChopardJewellery, Watches
DiorDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
FendiDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
GivenchyDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
GoyardDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
GucciDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
HermèsDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
LoeweDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
Louis VuittonDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
OmegaWatches
Patek PhilippeWatches
PradaDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
RolexWatches
Saint LaurentDesigner Bags, Wallets and Small Leather Goods, Belts, Silk Scarves and Shawls, Jewellery, Watches, Shoes and Sneakers, Jackets and Ready to Wear, Accessories and Bag Charms, Travel and Luggage
TAG HeuerWatches
Tiffany & Co.Jewellery
Van Cleef & ArpelsJewellery

Consignment Payout Structure

Standard Consignment Payouts

For a new or revised Consignment Agreement from the effective date shown in the Terms and Conditions, the seller payout is based on the exact agreed final sale price under the standard rates below.

01
Final sale price$350 to $750Luxury Reborn fee: $150
Your payoutThe rest of the sale price
02
Final sale price$751 to $2,000
Seller receives80%
03
Final sale price$2,001 to $4,000
Seller receives85%
04
Final sale price$4,001 and above
Seller receives90%

Consignment selling prices are agreed in whole Australian dollars, with no cents. Consignment is available only when the expected final sale price is at least $350. From $350 to $750 inclusive, Luxury Reborn deducts a flat $150 fee and you receive the rest of the sale price. An existing consignment remains governed by its signed item-specific agreement unless Luxury Reborn and the seller agree to a written revision. Instant Payout does not use a fixed percentage; your quote provides one direct net offer.

Consignment Payout Calculator

Calculate your payout from a selling price

Enter a selling price to estimate what you would receive after Luxury Reborn’s standard Consignment fee. The calculator does not estimate the selling price for your item.

Estimated Consignment payout

Enter a selling price
Luxury Reborn fee
Not calculated
Seller receives
Not calculated

Standard fee schedule

Quote Assessment

What Affects Your Quote?

We assess realistic resale potential using current evidence rather than relying only on original retail price.

Brand and Model

Current desirability, rarity, size and buyer recognition.

Current Market Demand

Australian buyer interest, seasonality and competing inventory.

Comparable Sold History

Relevant completed sales, where sufficiently comparable and reliable data is available.

Age and Specifications

Year, series, material, colour, hardware, size and rarity.

Original Inclusions

Box, dust bag, receipt, cards, papers, straps and accessories.

Understanding Your Quote

Why your quote may differ from prices seen online

A Luxury Reborn quote is an item-specific commercial offer or consignment estimate based on the item and available resale evidence relevant to Australian buyers. It is not an independent valuation and is not determined by the original purchase price or any one price advertised online.

An active listing shows an asking price. By itself, it does not show what a buyer ultimately paid or whether the item will sell at that amount. Where sufficiently comparable and reliable sold data is available, we give greater weight to recorded sold transactions and consider the brand, model, size, material, colour, age, condition, repairs and inclusions of the individual item.

Overseas asking and sold prices can provide useful context, but differences in currency, taxes and duties, delivery costs, return terms, supply and local buyer demand can make them less directly comparable with Australia. We assess the relevance of each comparison rather than converting a foreign advertised price directly.

Seller Confidence

Why Sellers Choose Luxury Reborn

Clear options, personal communication and Australia wide support from submission through to payment.

Established Australian Service

Luxury Reborn’s resale roots date to 2013, with the business formally expanding in 2019 to support buyers and sellers across more luxury categories.

Transparent Options

Available selling options and expected net amounts are explained before you proceed.

Authentication First

Items are inspected and authenticated before an approved payout or consignment listing.

Item-Specific Assessment

Each quotation is based on the exact item, its condition, inclusions and current market evidence.

One Secure Submission

Submit once and review the available Instant Payout or Consignment option or options before deciding.

Australia-Wide Support

Clear communication and tracked shipping guidance are provided when you choose to proceed.

Frequently Asked Questions

Questions Before You Submit

Which item details do I need to provide for an accurate quote?

To help us prepare an accurate quote, provide the brand, model/style, size, colour and current condition. Describe any odour, wear and tear, damage, restoration, recolouring, repairs, alterations or replacement parts. Include the year or approximate age and original inclusions, if known. Tell us if you are unsure of a detail rather than guessing.

Which photos are required for a quote?

To provide a quote, we need clear photos of the front, back, interior (where applicable), serial number/date code or other identifying details (where present), and any wear and tear. Include close-ups of marks, damage and repairs. If an identifying detail is missing or unreadable, tell us in your submission.

How do I sell a designer bag online in Australia?

Start with the free quote form on this page. Send clear photographs of the front, back, interior, serial number/date code or other identifying details where present, and any wear and tear, including close-ups of damage or repairs. Include details of the designer, model, size, age, condition and original inclusions. Luxury Reborn reviews eligible bags and confirms whether Instant Payout, Consignment or both options are available. Review your quote before deciding. If you proceed, follow the agreed packing and tracked shipping instructions; final acceptance follows receipt, inspection and authentication.

What should I compare when choosing an online designer bag consignment service?

Compare accepted designers and condition requirements, the expected net payout after fees, the listing term, withdrawal costs, payment timing and shipping responsibilities. Read the item-specific agreement and genuine customer feedback before proceeding. Luxury Reborn supports eligible sellers throughout Australia through an online quote and postal process. We assess your bag, explain whether Consignment, Instant Payout or both options suit it, and confirm the available amounts and terms before you decide.

Can I sell a designer bag from any city in Australia?

Yes. Luxury Reborn is based in Melbourne and supports eligible sellers in all Australian cities and regional areas through an online quote and postal process. This includes Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin, Gold Coast, Newcastle, Geelong and Cairns, across every state and territory. Start with clear photographs and details of the brand, model, size, condition, any repairs and original inclusions. We assess whether Instant Payout, Consignment or both options suit your bag and explain the available amounts before you decide. If you proceed, follow the agreed packing and tracked shipping instructions. Final acceptance and any approved payout follow receipt, inspection and authentication. Request your quote before sending an item.

Will I receive both Instant Payout and Consignment options?

Luxury Reborn decides which selling options are suitable after reviewing the item. We normally offer both Instant Payout and Consignment when both suit the item. We may offer only one option based on its value, condition, demand or other assessment factors.

Do I need to choose before submitting?

No. Submit once, review the available option or options, then tell us how you would like to proceed.

Are quoted amounts after fees?

The Instant Payout offer is a net direct amount. Consignment is available only when the expected final sale price is at least AUD $350. Under the standard schedule for Consignment Agreements entered into or revised from the effective date shown in the current Terms and Conditions, Luxury Reborn deducts a flat AUD $150 fee when the final sale price is from AUD $350 to AUD $750 inclusive. You receive the rest of the sale price. Your item-specific Consignment communication shows the recommended selling price and estimated seller payout after the agreed fees.

How is my quote calculated, and why might it be lower than the price I paid?

The original purchase price and current online listings provide useful context, but they do not determine an item’s present resale value. Online listings show asking prices, not necessarily the amounts buyers ultimately pay. Prices shown in international markets may also differ from Australian resale values because buyer demand, availability and market conditions vary by location. Where reliable comparable sales are available, we consider them alongside current Australian demand and the item’s exact model, size, material, colour, age, condition, repairs and inclusions. An Instant Payout is a direct purchase by Luxury Reborn before an end buyer is secured, so it will generally be lower than the price the item may later achieve through consignment or retail sale.

When will I be paid?

For most categories, once all required inspection and authentication are complete and an Instant Payout is finally approved, payment is usually processed within 24 hours and may take up to 48 hours. Watches are not covered by this usual payment processing period. Selected jewellery may also require an individual approval and payment timeframe after specialist checks. We will confirm the expected timeframe after receipt. With Consignment, Luxury Reborn prepares, photographs, lists and markets your approved item, manages buyer enquiries and completes the sale on your behalf. The seven-calendar-day return-request period starts when buyer delivery is recorded. Luxury Reborn processes your agreed payout after the full period has ended, provided buyer funds have cleared and no return or payment dispute is open. An opened return pauses payout until the item is received back, assessed and the return is resolved. Luxury Reborn then agrees the next option with you, such as continued listing, return of the item or a fresh Instant Payout offer; no new price or payout is imposed without agreement.

Can I switch from Consignment to Instant Payout?

Yes. You may request a switch before a buyer has paid. If the item has already been listed and tested with buyers, Luxury Reborn reassesses it before making a new Instant Payout offer. That offer may be lower than an Instant Payout offered earlier because current buyer response, market conditions, expected resale value, selling costs and resale risk are considered again.

Can I withdraw an item after active Consignment begins?

Consignments have an initial 90-day listing term, with the start and end dates recorded in your signed item schedule. If you request withdrawal after your item is accepted, authenticated and actively listed but before that initial term ends, an AUD $100 early withdrawal fee per item applies, including standard return shipping to you. No additional standard return postage is charged for that early withdrawal. Any optional shipping cover you choose is separate and must be agreed before booking. No early withdrawal fee applies after the initial 90-day term, if Luxury Reborn ends the consignment, or where applicable law requires a different outcome. Return after the initial term follows the seller shipping terms. An item cannot be withdrawn while an existing buyer reservation or commitment, return, payment dispute or chargeback requires it to remain available. Luxury Reborn will explain the reason for a hold and what must happen before it can be released.

Which countries can submit items?

Luxury Reborn accepts sellers in Australia and New Zealand only, with its main focus on Australian sellers. Eligible items may be offered Instant Payout, Consignment or both options after review.

Do I need the original box or receipt?

Not always. Original inclusions can improve buyer confidence and may support a stronger quote, but many items can still be assessed without them. Any preliminary quote may change after physical assessment if the item or its inclusions differ from the information or photographs submitted.

What items are not accepted?

Non-authentic items, mould, severe damage and VIP gifts are not accepted. Repairs, alterations, repainting, colour restoration and replacement parts must be disclosed in the quote form before an item is sent to us. Disclose cleaning or treatment that materially changes the item’s colour, finish, structure or components. Ordinary routine care that leaves these unchanged does not need to be described as restoration. Brand authorised repairs and minor third party work, including small areas of repainting, may be considered case by case following review. We may decline an item based on the submitted details or photographs before it is sent to us, with no charge to the seller. We generally cannot accept extensive repainting, structural alterations, concealed damage or non-brand replacement parts that change component originality, fall outside an authentication service’s requirements or prevent a specialist from reaching a reliable conclusion. Once the seller has shipped the item and Luxury Reborn has received and physically inspected it, Luxury Reborn compares the item with the submitted description, photographs and other information. If important item information is inaccurate or omitted, Luxury Reborn may issue an updated quote. If the seller accepts it and the item proceeds, no AUD $25 administration fee applies. If the seller rejects it, or Luxury Reborn decides not to proceed because of the inaccurate or omitted information, the seller is charged the AUD $25 administration fee, any actual inbound delivery paid by Luxury Reborn, actual return delivery and any selected return shipping cover. If an item is invited for physical assessment, final acceptance and value remain subject to inspection, authentication and confirmation that it matches the submission.

Can repairs or repainting reduce my quote or affect authentication?

Yes, in most cases. Luxury Reborn normally values a repaired, repainted, recoloured or materially restored bag below an otherwise comparable bag that retains its original materials and finish. The effect varies according to what was done, how extensive the work was, who completed it, the quality of the work, available records, current condition, buyer demand and whether an authentication service can reach a reliable conclusion. Careful treatment may improve a damaged bag’s condition or presentation, but it does not erase the repair history. Extensive work or replacement components can also make a bag unacceptable to Luxury Reborn. If no repair, repainting, recolouring or material restoration occurred, restoration has no effect on the quote, although the exact model, condition, demand and other market factors still do. No fixed adjustment applies. Request an assessment before changing the bag where practical.

What costs apply if an item is assessed non-authentic?

The standard fee is AUD $150 including GST. The fee is AUD $250 including GST for all watches and selected Hermès items. It includes assessment, administration and standard domestic return delivery with tracking, for which a signature is requested. Optional return shipping cover is extra. The exact applicable fee is confirmed in writing before the item is sent.

Ready to See Your Selling Options?

Submit your item once and receive the option or options Luxury Reborn can provide for your designer item.

Get My Free Quote →

Non-Authentic Item Costs

Costs if an item is assessed non-authentic

Before you send an item, Luxury Reborn confirms the exact applicable fee and terms for that item in writing.

Fixed fee if assessed non-authentic

AUD $150 including GST for standard itemsAUD $250 including GST for all watches and selected Hermès items
Included: assessment, administration and standard domestic return delivery with tracking, for which a signature is requested. Optional return shipping cover is extra.
1. Standard itemsAUD $150 including GST

Applies if a standard item is assessed non-authentic.

2. Specialist tierAUD $250 including GST

Applies to all watches and selected Hermès items.

View selected Hermès models

24/24, Birkin, Bolide, Constance, Constance Elan, Constance Wallet, HAC, Haut a Courroies, Hac a Dos, Jypsiere, Kelly, Kelly Wallet, Kelly Cut, Kelly Depeches, Kelly Lakis, Kelly Pochette, Kelly Relax, Kelly Retourne, Kelly Sellier, Kelly Voyage, Lindy, Picotin, Roulis, Shoulder Birkin, Shoulder Kelly, So Kelly. Model aliases and size variations are classified against this list before shipment.

3. Included in the feeAssessment, administration & return

Includes standard domestic return delivery with tracking, for which a signature is requested.

4. Optional return shipping coverSelected separately

Optional return shipping cover is not included and is charged only if selected.

Seller locations: Luxury Reborn accepts sellers in Australia and New Zealand only, with its main focus on Australian sellers. Eligible items may be offered Instant Payout, Consignment or both options after review. The fixed non authentic assessment fee includes standard return delivery within Australia only. A New Zealand seller pays the actual return delivery, any selected shipping cover and any applicable customs, duties or refused delivery costs.

How the assessment outcome affects charges
Accepted and proceeding
Assessment costs are waived when the item proceeds through the agreed Instant Payout or Consignment pathway.
Assessed non-authentic
The confirmed AUD $150 or AUD $250 fee applies. It includes assessment, administration and standard domestic return delivery with tracking, for which a signature is requested. Optional return shipping cover is extra.
Unable to verify or inconclusive
This is not a non-authentic finding. No fee applies. Luxury Reborn contributes the actual standard domestic return cost up to AUD $40; this is not a credit. The seller pays any excess and selected return shipping cover.
Commercial decline
If the item accurately matched the submission and Luxury Reborn declines only because it chooses not to proceed, no fee applies. Luxury Reborn contributes the actual standard domestic return cost up to AUD $40; this is not a credit. The seller pays any excess and selected return shipping cover.
Inaccurate or incomplete submission
Once the seller has shipped the item and Luxury Reborn has received and physically inspected it, Luxury Reborn compares the item with the submitted description, photographs and other information. If important item information is inaccurate or omitted, including repairs, repainting, restoration or replacement parts, Luxury Reborn may issue an updated quote. If the seller accepts it and the item proceeds, no AUD $25 administration fee applies. If the seller rejects it, or Luxury Reborn decides not to proceed because of the inaccurate or omitted information, the seller pays the AUD $25 administration fee, any actual inbound delivery paid by Luxury Reborn, actual return delivery and selected return shipping cover.
Seller withdrawal
If the seller withdraws after sending the item, the seller pays actual return delivery and selected return shipping cover.
One narrow review
The seller may request one review within seven calendar days of the written result for a clear administrative error or genuinely new, credible, item-specific evidence concerning the exact unchanged item. Charges are cancelled or refunded only if the original result is overturned.

These are disclosed service and delivery costs, not a counterfeit fine. An assessment concerns the item and is not, by itself, a finding about the seller’s knowledge or intent. An item is not automatically confiscated or destroyed. Where a seller amount is due, itemised charges are payable by bank transfer within seven calendar days of the written invoice, and return dispatch is arranged after cleared funds, subject to rights that cannot lawfully be excluded.

Luxury Reborn

Concierge

Here to help

How can we help?

Find an answer below, or send your question to our team for a personal reply by email.
Buying an item

Open an item to see its photos, condition, inclusions and availability. Add it to your bag and follow checkout.

Need a closer look? Send an enquiry with the item link.

Shop the collection →
How to sell your item
Fill the form to sell your item →

Send clear photos and item details for a free assessment.

  • Instant Payout: accept an offer and receive payment after inspection and authentication.
  • Consignment: we sell on your behalf and pay you once the sale is completed.

We reimburse shipping to us. See our seller shipping terms.

Authenticity

Every item is checked before listing. See the product page for any authentication certificate and included documents.

A serial number or date code alone does not prove authenticity.

Our authenticity promise →
Shipping & order tracking

Buying: free tracked shipping Australia wide. Your dispatch email includes tracking.

Selling: we reimburse shipping to us.

Delivery information →
Seller shipping terms →
Returns

For eligible items, request a change-of-mind return within 7 calendar days of recorded delivery. Exclusions, condition requirements and fees apply.

Send an enquiry with your order number before returning anything. If an item is faulty, damaged or not as described, tell us so we can help.

Return policy and eligibility →
Payments & payment plans

Pay by credit or debit card or PayPal. Afterpay and Klarna are available for eligible orders, subject to provider approval and terms.

LR Payment Plan: pay a deposit and instalments on eligible items. We dispatch after full payment. Check the schedule and terms before choosing.

Payment plans and terms →

A little more help?

Tell us what you need. Our team will reply to your email.

Email us directly
Sell your itemGet a free quote